Refund Policy

1. Introduction

This Refund Policy outlines the terms and conditions for requesting refunds for services purchased from KNIGHT CHESS ACADEMY. Please read this policy carefully to understand your rights and obligations.

2. Eligibility for Refunds

2.1. Refunds will only be provided for services that have not been delivered or for cases where a significant service failure has occurred.

2.2. To be eligible for a refund, you must submit a refund request within 30 days of the purchase date, including a valid reason for the request.

3. Non-Refundable Services

Certain services, such as custom training sessions and specialized programs, are non-refundable once they have commenced. Please ensure you understand these terms before purchasing.

4. Refund Process

Once we receive your refund request, it will be reviewed and processed within 7-10 business days. If approved, the refund will be issued through the original payment method.

5. Late or Missing Refunds

If you have not received a refund after the specified processing period, please check with your bank or payment provider. For further assistance, reach out to us through our Contact page.

6. Policy Changes

KNIGHT CHESS ACADEMY reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

7. Contact Us

If you have questions or concerns about our Refund Policy, please reach out to us through our Contact page.